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OUR SERVICES:

  • 1.Unlocking

    Fan Communities*

    We have the inside knowledge and fan community network to get a deep and personal with the unique frustrations, motivations, values, attitudes and language of fan cultures.

     

    How We Can Help:

    *Identify the key fan communities that our clients most need to win and strategies of how to help them with their frustrations, unmet needs, motivations.

    We can help bring our audience to life as pen portraits, film, gallery showcase, or whatever we think does the job.

  • 2.Culture-Brand

    Strategy*

    From e-sport brands like Razer to content brands like Netflix and TrueID, we develop strategies that deeply resonate, speak in their language and unique culture.

    How We Can Help:

     

    *Breakthrough thinking for brand development, brand architecture, brand positioning, brand identity, audience strategy, market research and brand activation.

  • 3.Fan Labs

    Collaborative workshops where we work with influencers and clients to generate, explore and optimise our understanding, thinking and ideas.

     

    Too often our clients get bogged down in meetings and feel disconnected to their audiences.

    How We Can Help:

     

    Challenge you to think differently,  break internal conventions, and get whole teams on board with new audiences.

  • 4.Product &

    Service Strategy

    We believe strong product strategy comes from not only a deep understanding of your audience's frustrations but also a knowledge of how access hard to reach communities, excite and delight and become part of their culture.

    How We Can Help:

    Reinvent a struggling product or service offering, develop a product positioning, create a new market and find a more defined audience who are most likely to be your super fans.

  • 5.Campaign

    Creative

    Yes, we do integrated creative campaigns, but we do them smartly.

     

    We take into account that each fan community consumes culture differently.

     

    What's Different About Us:

    We don't template creative.

     

    Our creative ideas come to life where communities live and breathe - this doesn’t always mean advertising spaces.

    We work to budget but we’ve reunited retired TV stars, pitched entire seasons of series, done art installations, recorded music albums, and even sent stuff to space.